Archive for category Bhadaas

Dhikkar hai…

I just finished watching the repeat telecast of Amul Star Voice of India’s latest episode in which Toshi got eliminated from the league.

I am an avid music listener and have some basic knowledge of Indian music. With whatever little knowledge I have, I would say that “Dhikkar hai Rajasthan ki janta par”. If they could not identify such a golden voice, they should go to hell (interpret it as something more offensive).

I have never heard any reality show contestant sing so well. He is literally a pro singer and can very well sing for Bollywood movies.

I seriously believe (looking at good contestants being eliminated) that these reality shows should stop taking polls from the general public. I mean i do not understand the concept of taking judgement from general people when you have judges and guests like the music directors of Bollywood and highly respected and worldwide acclaimed Pandit Jasraj.

Although Sajid -Wajid and probably Aadesh Srivastava have signed up Toshi to sing in their films in the future but i guess everyone (and Toshi) would have loved him to become the Voice of India.

Dhikkar hai.. Dhikkar hai..

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It just doesn’t work

I recently installed Windows Vista Home Premium on my PC.

First, I want you to read this to get some context.

Ever since the installation, I have been facing incompatibility issues. I do not know why ? Aren’t we supposed to get Wowed (!) after installing it ?

My current critical task -> Get the (supposedly updated and better) Media Center to play a DVD movie.

There is a strange thing I noticed about Windows Vista. It has some kind of enmity with Nero. Basically, whenever I search for a solution to my problem, people just ask “Do you have Nero installed ?” They suggest to uninstall it to solve the problem. Sounds kinda weird, but, probably its true. I had the explorer crashing every time i opened a folder containing video files (DivX primarily). Basically it was facing some issues with thumbnail generation. After I removed nero, the problem got solved ! Now here is something to think. What does a disc burning software got to do with DivX files thumbnails ?

Also, the in house disc burning application sucks. On its first run, it (mis) configured itself and hid the previous sessions written on one of my multi session discs.

Basically its a piece of crap produced by M$ as an answer to Apple’s Mac OS X (which is now gaining popularity everywhere). There are only UI enhancements (that too useless) and no UE enhancements (except search).

Welcome to the new world of Windows. Where you have to trouble shoot every software you install on it. Just stay away from it.

Expect more bhadaas on this one …

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Processes

For a long time I have been wondering what processes are and why are they so important. Well, a few days back, I found the answer!

You have a problem. You find out the solution to that problem. You cannot apply the solution and just solve the problem! That’s process ;)

No offense.

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Microsoft sucks

Recently I started working on a .Net project. I had heard a lot about Visual Studio and had seen most of its ads. The difference is obvious. Let me tell you how the difference is obvious.

Previously I had worked on Java projects. So Eclipse is what I used. Being a Microsoft product, my expectations out of Visual Studio were a bit stretched out. I was thinking that it would provide me with options that would let me have dinner with Aditi at 8 and what not ;).

But when I started using it, the word that came to my mind was “nightmare”. Yes, I understand that for a new person, it takes time to get used to an IDE. But I could master Eclipse in 2 days flat. And here, its over a month and it still is a bad dream.

Small and pretty useful things like Organizing imports, Search results tree, adding try catch automatically, generating getters and setters etc. are missing! ! ! ! ! ! WTF? When I started using it, a single word came to my mind for its developers: “maniacs”. I do not think its at all a developer friendly IDE. Most of my time is spent in doing some configuration to get it working instead of coding the business logic of my application. If you keep it open for 3 – 4 days continuously, it behaves as if one has sprayed pepper in its eyes. Hangs, misbehaves and what not!

Recenltly, I noticed another stupid thing. There was a circular dependency in 2 of my projects in a solution. So, it was not building them (despite configuring the build order). So, I commented out the dependee lines in one of the projects. And then it happened. Something that can be expected from only a M$ product. It was showing errors in the commented lines!

CAUTION: Java developers, stick to Eclipse. Its undoubtedly the best IDE in the world. .Net developers, try Eclipse and M$, yes, the difference is obvious!

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Its high time

I am a proud user of Airtel’s broadband & telephone services. Previously I was using the services in Northern India. Currently I am using it in a Southern part of India.

While in the North, I had subscribed to the Home 699 plan. The plan was newly launched then and promised the user 128 KBPS with unlimited data transfer. I, being a CS graduate and a RIM user, knew how companies make fool of customers. Hence, before subscribing to the plan, I did my home work. I enquired the Airtel customer care whether the speed is 128 Kilo BYTES or 128 Kilo BITS per second. Thankfully, I was told that its indeed KBPS(Kilo bytes per second: for kilo bits, “kbps” is used). I also double checked the same with the marketing person who was striving to make me an Airtel customer.

Although promised to be installed within 2 days, it took them 4 days and INR 200 worth of my phonecalls to get it working on my apartment.

Then I started downloading stuff! I was getting around 60 – 80 KBPS speeds. Although my room mates were satisfied with the speed, I was not. I wanted every bit for what I was paying for! Hence, I dropped a mail to the customer care saying that I am not getting the promised speeds. They called me up. After the usual on the phone stupid tweaks (like disabling anti virus, anti spy wares etc.), when I was still not convinced the sweet lady on the other side told me that a representative will visit me. I tried telling the sweet lady that there is no problem from my side, but she still insisted. I could not contradict a sweet lady like her!

The representative came the next day. He saw the download speeds and was surprised! Not because I was getting lees than what I was promised, but because according to him, I was getting more than what I should get :|. According to him, the speed of the plan was 128 kbps (kilo bits per second) and ideally, I should have got only 16 kilo BYTES per second!! WTF X-(.

1 Kilo Byte = 8 Kilo Bits.

I showed him the mail I received from the customer care. He immediately noted down the name of the poor chap who replied to my complaint and called up his boss that this fellow is giving wrong information to the customers. I was speechless. What could I say? He told me that he cannot help me and left.

My room mates convinced me to leave the subject as is.

Coming down:

In the ubiquitously denoted as the IT city of India, I live at my relatives house in one of the posh localities of the city. Here, before my arrival, my younger brothers had managed to get a broadband connection. Of course Airtel broadband. It was a 256 KBPS or kbps (I don’t know) plan. We were getting a maximum of 30 KBPS download speeds. So i guess it was the latter. But it had a 1 GB data transfer limit attached to it.

I called up the marketing executive here to migrate it to the unlimited data transfer plan. he gave me the customer care numbers and asked me to place my request there. The Airtel land line was out of order (But surprisingly, the broadband was working!), hence I called up from my good old RIM. After the usual keypad pressing to get to the right department, I pressed the required key to express my interest to talk to an Executive, who, according to the sweet lady’s voice coming from the other end, were dying to help me.

1 minute… 2 minutes… 3 minutes… I waited for 15 minutes! I guess the sweet lady was lying. WTF! I even wasted all my call charges.

I then dropped a mail (after hunting for the customer care address) to them expressing my interest for the subject matter.

1 day… 2 days… I waited for 3 whole days for their replies! I guess their mail server was down or everyone was busy bursting crackers. WTF!

Then I called up the marketing person again and expressed my concern. The decent guy understood my concern (and probably smiled!) and said that he would do the needful. The next day I also received the replies to my mails (along with the apologies for the late reply, of course!) and the plan was migrated in another 2 days. Marketing people do have powers!

The difference was noticeable. I was able to get download speeds of up to 40 – 50 KBPS, although, not as fast as the northern India. So, I guess that the technical person who came to cater my complaint in northern India was a fool. He himself didn’t know about the services offered by the company.

I went to the site to check about the status of my plan. Although, there is nowhere a subscriber can find out what plan is he subscribed to (WTF again!), there is an alternative way to find it. One has to check the usage of ones plan. For unlimited plans, there is no usage displayed. hence, one can know whether he has subscribed to unlimited plan or not.

I saw a link flashing on the website regarding some new tariff plans introduces. Like a typical Indian customer who always hopes that the tariff of his subscribed plan be reduced, I clicked on the link. A pop-up sized window appeared with one of the worst Flash based forms I have ever seen. After filling up the very slow form (Phew!) asking about my usage and speed requirements, I clicked on submit. The plans and tariffs appeared in a matrix like structure. The window was so small that only the row and the column headers were visible. To make matters worse, the stupid website developer did not keep the option to re size the window! WTF!

Its getting lengthy, lets get to the conclusion fast:

What I mean to say is that its high time now that the Indian telecom companies put some time in improving their websites and customer services. With more and more people going for broadband connections, it is really a pity that customers are fooled this way. When the company representatives themselves do not know about the schemes and the services of the company and have such poor websites, what can the poor customer do?

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